Effective date: September 9, 2026

Tyler Shymkiw and Thrive Mortgage respect your privacy and are committed to handling personal information responsibly. This policy explains how information is collected, used, disclosed and protected when you visit tylershymkiw.ca or contact us about mortgage services.

Information we collect

We may collect information you choose to provide, including your name, email address, telephone number, preferred mortgage service and the contents of your message. If you later apply for mortgage financing, additional financial and identification information may be collected through more appropriate application and document-sharing systems. Please do not send a Social Insurance Number, banking password or other highly sensitive information through the website contact form.

The website and its service providers may also process technical information such as your IP address, browser and device information, referring pages, pages visited, approximate location, timestamps, cookie identifiers and interactions with the site.

How we use information

We may use personal information to respond to your inquiry; discuss and provide mortgage information or services you request; assess potential mortgage options when you authorize us to do so; communicate about an application or client relationship; operate, secure and improve the website; maintain appropriate business and regulatory records; and comply with legal, regulatory and professional obligations.

Marketing communications will be sent only where you have consented or where otherwise permitted by law. You may withdraw consent to marketing messages at any time.

Consent and limiting collection

By voluntarily submitting information through the website, you consent to its collection, use and disclosure for the purposes described at the time of collection and in this policy. We aim to collect only information reasonably necessary for those purposes. You may withdraw consent, subject to legal, regulatory or contractual restrictions and reasonable notice.

How information may be shared

Information may be shared with Thrive Mortgage and with service providers that support website hosting, forms, email, analytics, document processing, information technology, security or professional services. When you ask us to pursue mortgage financing, information may also be shared with prospective lenders, mortgage insurers, credit-reporting agencies, appraisers, lawyers, title-service providers and other parties involved in evaluating or completing the requested transaction, as permitted by law and with appropriate authorization.

We may also disclose information where required or permitted by law, regulation, court order or a lawful request from a regulator or government authority. We do not sell or rent personal information.

Squarespace, cookies and international processing

This website is hosted by Squarespace. Squarespace and other service providers may process information, including website-form submissions and usage data, on our behalf or for their own legitimate platform purposes. Cookies and similar technologies may be used for essential site functions, security, analytics and performance.

Some service providers may store or process information outside British Columbia or Canada. When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and lawful-access requirements.

Retention and safeguards

We retain personal information only for as long as reasonably necessary for the purposes described above and to meet legal, regulatory, dispute-resolution and recordkeeping requirements. Retention periods vary according to the nature of the information and the relationship.

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information. No website, email service or electronic storage system can be guaranteed to be completely secure.

Access, correction and questions

Subject to applicable law, you may request access to personal information we hold about you or ask that inaccurate information be corrected. We may need to verify your identity before completing a request.

For a privacy question, request or complaint, contact:

Tyler Shymkiw

Thrive Mortgage

22575 Lougheed Highway, Suite 102

Maple Ridge, BC V2X 2V2

Email: tyler.s@thrivemortgage.ca

Phone: 604-868-6495

Third-party websites

This website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

Changes to this policy

This policy may be updated to reflect changes to our practices, services or legal obligations. The effective date above will be revised when material changes are made.